Wirex Review: After many years of having no issues… | ICORating


The Wirex crypto-friendly wallet.

After many years of having no issues…

1 Pending
After many years of having no issues using Wirex and 10s of thousands deposited and used they closed and locked my account with over 2000 euros inside. They claimed they are looking into it and will send the money via BTC back soon but are and have not done this yet. I help run a law firm in France and will draw up the needed paperwork to reacquire these held funds with Contrôle Prudentiel et de Résolution (ACPR) in France and with the FCA to start.Horrible experience with support, please rectify before I need to spend more money just to get my money back.If anyone else needs assistance drawing up and filing paperwork I will gladly do it for free for you.Ticket# 1347028Update 4/25/2020;Even though Wirex responded to this post they did not update my ticket with more information or give back my funds. Thank you everyone for all the messages I will assist with the paperwork on monday and get back to you.
Sunny Side
23 Apr 2020 by Trustpilot

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