I have made a £20 faster payment bank…

I have made a £20 faster payment bank transfer but still money not in my wirex account, as always you have done previous job excellently, please kindl... Read more

Don’t get me wrong the service and…

Don’t get me wrong the service and concept is great! I have never had any problems with Wirex but I have recently had a refund from Apple and ever sin... Read more

Awful

Awful. Downloaded wirex after looking into getting a btc wallet and it looked like the most efficient way to buy and exchange btc. After adding money... Read more

Absolutely dreadful way to treat customers by blocking an account then ignoring customers

I have used Wirex for a long while. I thought online banking was a good way to go.Suddenly, in May, they blocked my account with no reason given and a... Read more

Very very poor customer service

Very very poor customer service, they are careless they replied to my 10th emails after 6 days.biggest regret ever in finance. Never ever again. They... Read more

Scammers

Scammers, all started well and then with no warning they will shut your account not respond to you and you won't be able to access any funds Avoid avo... Read more

Suddenly closed my account with no Reason

They suddenly closed my account in December, citing I went against their Terms. When I asked which Terms I broke, they told me "we have a right not to... Read more

Account continue blocked with my money…

Account continue blocked with my money robbed without explanation.I am going to put a report here...financial-ombudsman

PLEASE PLEASE AVOID THIS GUYS AT ALL…

PLEASE PLEASE AVOID THIS GUYS AT ALL COST. They have withheld my funds and blocked my card for no reason whatsoever. I have emailed support ticket, es... Read more

Account closure email ignored

Hi, I sent you guys an email via your website to close my account down. I haven't heard anything since then. I even tried Twitter yesterday and nobody... Read more

5000 EURO refund to my Card Disappeared

Never deposit money with Wirex. It is not safe.5000 EURO refund to my Wirex Card disappeared.I deposited 5000 euro with a Wirex Card to Plus500 and a... Read more

Deserve custodial sentences.

Crap.. incompetent to the point of bordering on scam. Non existent support. Cannot be trusted to hold people's money because they are not contactable.... Read more

Wirex scammers where are my 250 euro?

Wirex scammers where are my 250 euro?You want my feedback on email? Where are my money, I wait for 1 monthEDIT: Let me know how is to be retard_d, you... Read more

Most annoying company EVER

It’s the most annoying company I ever dealt with.21 days without any explanation or contact with human, still saying sorry for the delay in explaining... Read more

Wirex loves is creating problems for honest users

What Wirex loves is creating problems out of nothing. Now, they've introduced confirming crypto payments with text. Which makes sense. Unless you have... Read more

Terrible experience with their customer…

Terrible experience with their customer service. My Ethereum has disappeared after sending but it didn't even make it's way to the blockchain!No answe... Read more

Took my Ether , no reply from support

2nd time I've had issues with Wirex , I purchased 0.42 eth and tried to send it to my own personal eth address from my wirex account the transaction (... Read more

OMG awful

OMG awfulI really have to say this company and app are awful, they don’t reply properly to emails and after using the platform for over a year or two... Read more

Great

Immediate exchange from € to crypto, and between one crypto and another. Also you are revorded for using their Debit card

Terrible experience

Terrible terrible terrible experience.My Ethereum has disappeared after sending but it didn't even make it's way to the blockchain!No support despite... Read more

Rubbish company.

Rubbish company.. I will sent Friday money 2 times but thats money never showing to my account. Also monday big surprise they closed my account perman... Read more

Ethereum gone missing

Ethereum gone missing. No response from customer service !

Don't waste your time

Incorrect Statements

Wirex couldn't provide me with a statement correctly identifying where my payments were going. This meant i couldn't get some funds released from anot... Read more

My account is blocked for 18 days…

My account is blocked for 18 days already.They send me copy-paste msgs to keep waiting and apologizing for the problem. No contact with investigating... Read more

great professionalism!!

My experience with wirex cannot be better, I am new to the world of crypto and it seems to me the best wallet platform I could find. Reliable, safe, i... Read more

Great Service

The easiest way to manage cryptocurrencies...Immediate exchange from € to crypto, and between one crypto and another...Can't ask for more...

I have the card since its come out

I have the card since its come out, worked great but now i am very disappointed. My credit card was used for a purchase ,car rental, all good ,... Read more

SUUUUUUUUPPPPPPPPPEEEEER

Experience

hello to all users of wirex. i have only the best experience with wirex accounts, payments and support. No problem remained and everything was solved.... Read more