Trust Review: This is the absolute worst... | ICORating


An iOS and Android wallet for Ethereum and other Ethereum-based tokens.

This is the absolute worst...

1 Accepted
This is the absolute worst wallet. Why? Customer service. I had various tokens on this platform. I transferred a few different tokens out and two are stuck on there. I sent many emails and they did not ask questions to help. Most people will address your concern and ask questions to pinpoint the issue. They sent me links to their help page and asked for screenshots. Obviously anybody can do this. Now it is going on two weeks without any actual help. <br/><br/>There is not supervisor. There isn't a phone number. You are at the mercy of an email that will be responded to whenever they have time. <br/><br/>Do yourself a favor and stay away from this app and platform. This is the worst experience ever!
04 Feb 2019 by CryptoCompare

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