I messed up and sent the wrong address for a coin on a Sunday afternoon exchange. I contacted support and had the issue resolved within 15-20 minutes....
Great service, fast response.Would like to see more coins options made available.
Always the best rates!Thank you for fast swap everytime!
Excellent service, Miko kindly assisted me during a swap with a little problem I had, everything was fine and I successfully received my new coins.
Got failed transaction due to wrong address, thankfully they refunded it full ,amazing
I contacted SimpleSwap to help with a transaction process and I'm thankful with the support I have received, I'm very happy for they support and the h...
Brilliant customer support especially from Miko.Done and sorted no fuss great will always trust simpleswap
Very good platform.Recommended to all.Very good support and service.
I had a problem. and the support returned the usdt sent to me. recommended 100%
first class customer service when I made a mistake. simple and easy to use.. very pleased, I have this site bookmarked
Was not expecting the response and the resolution to be as fast as it was.Although the mistake was mine, they handled it very professionally and gave...
Fast response and quick issue solving, thanks!
Tried it several times for LBC and RSR. Works pretty well but not very fast at times. Anyway this is acceptable to me. Recommend.
First transaction failed. Customer support fixed it. But they could not explain why it failed.Second transaction said it was successful but it wasn't....
Simple swap is the fastest way to exchange to crypto with low fee keep going Thx simple swap team 😉🤠
I had a failed exchange on the platform that didn’t get completed. I Contacted customer support and within minutes they emailed me back stating the re...
Most of the time, my exchanges go off smoothly. When they don't, I know I can count on customer support and tech support to take care of the issue....
so simple and fast! always down to help at any time. I will come back again for sure
Simpleswap may work fine once in a while but more than half the time they take 3 hours after contacting them. They have canceled multiple times or sen...
i swaped my Etherium Coins to RSR in less than minutes For very simple and very fast .Thank you for the quality of this service.
The simple swap team responded to my request as there was an error in the conversion whit my coins, but they answered all my emails and question and f...
I made a mistake sending EOS w/o a memo. They provided a full refund and great communication along the way. I will definitely be using them in the fut...
Excellent support.There was a delay in the exchange but the support resolved it in an hour or less
Very happy with support. This is what support looks like when done well and properly.
The support provided by Miko was exellent, he answered my questions very very fast. I worked in support many years ago myself. SimpleSwap are lucky t...
Very fast responses, and very friendly team! Customer service was top notch.This exchange makes swapping cryptos extremely easy and pain-free. Only co...
Pretty quick for exchange, with no KYC. I had a transaction hiccup but the support team was very helpful. I recommend it
Fast and secure. Support team very active and help full.
If your questioning something or you made a mistake the team is there to help you out. 2 occasions solved within an hour. Great support. Peter
Really knowledgeable always managed to recover my coins so far except for my WTC mainnet which is stuck on my WTC ERC20. Still havent figured out how...