I am a dumdum for not listening to other people. I tried to send BTC from my Coinbase wallet to my XRP wallet. Shapeshift ran out of time before my transaction completed, but they still took my BTC. Then they sent me back a fifth of what I sent them. Not to mention you are totally OUT on the fees it takes to send it to them. I emailed them, with all the numbers and information they would need, and have heard nothing back. Very frustrating. I definitely would not suggest trying their services! If they ever resolve this issue, I will edit my review. UPDATE: 2 WEEKS LATER, NO RESPONSE. IT'S A SCAM. THEY TAKE YOUR BITCOIN, AND SEND YOU BACK A TINY BIT OF IT. DON'T DO IT!!! I promise you will regret it.