ShapeShift Reviews & Latest Issues about Instant Exchange Service | ICORating

Reviews and Issues ShapeShift

56 of 98
Accepted Reviews
Instant Exchange Rating
Average Rate

Really good :)

5 Declined

OMG I got my money back, thank you so much shapesift :D!

ShapeShift 06 Oct 2018 via Trustpilot

Good experience with shapeshift

4 Accepted

Good experience with shapeshift, Transaction goes smoothly, sometimes hiccups on refunds and customer service is good as well, another star will be, I... Read more

ShapeShift 08 Sep 2018 via Trustpilot

Total Scam.

1 Accepted

I sent ETH to get BTC, it sent my ETH (after stopping the transaction) to my bitcoin address as an ETH transaction. It also ended up double charging m... Read more

ShapeShift 16 Aug 2018 via Trustpilot

Not available tokens everytime

1 Declined

Not available tokens everytime

ShapeShift 05 Aug 2018 via Trustpilot

Low limits and I like more

1 Declined

Low limits and I like more

ShapeShift 03 Aug 2018 via Trustpilot

Thief’s and inexistant support

1 Accepted

I’ve been waiting for several days to receive my BTC back but without success. Their support team doesn’t reply for days and when they do it is to ask... Read more

ShapeShift 11 Jul 2018 via Trustpilot

low limits

3 Declined

low limits, good feature fix rate

ShapeShift 22 Jun 2018 via Trustpilot

Low limits

1 Declined

Low limits, no like

ShapeShift 18 Jun 2018 via Trustpilot

I used Shapeshift over 5 times now and…

5 Accepted

I used Shapeshift over 5 times now and everything went just fine.Also when i had a question related to the id reference for transaction they answered... Read more

ShapeShift 10 Jun 2018 via Trustpilot

Scam, do not use

1 Accepted

Can't be trusted or relied on for serious transactions. The service is run by amateurs hiding behind a web site of lies. They will build your trust... Read more

ShapeShift 15 May 2018 via Trustpilot

Amazing service

5 Accepted

Amazing service! I have run many transactions through them, all of which had small fees and went by super fast! Just today, I messed up a Monero trans... Read more

ShapeShift 04 May 2018 via Trustpilot

First time I used them

5 Accepted

First time I used them, and and worked as described. Exchanged Monero for DGB by depositing on an exchange address. Is very impotant to include the co... Read more

ShapeShift 24 Apr 2018 via Trustpilot

very good

5 Declined

very good! And no account needed. Like that!

ShapeShift 25 Feb 2018 via Trustpilot

Failed receipt of OmiseGo

1 Accepted

Failed receipt of OmiseGo in early January. Reported to them the following morning with full transaction codes showing failed transaction... They took... Read more

ShapeShift 11 Feb 2018 via Trustpilot

stolen 10ltc and support response after …

1 Declined

stolen 10ltc and support response after 3 weeks only replied once saying nothing to do with us

ShapeShift 09 Feb 2018 via Trustpilot

Robin Hood or Scam?

1 Accepted

Failed Order Id : 7e95ac9f-7163-4a35-96eb-a28f5ca7054eOver 3 weeks waiting for my Ether,15 emails with just excuses,LOST 50% at least in value,...Am I... Read more

ShapeShift 02 Feb 2018 via Trustpilot

They ripped me off big time

1 Accepted

They ripped me off big time. They sent my BCH funds to a segwit address and will not give me the info to recover. I started a FB page for their vict... Read more

ShapeShift 29 Jan 2018 via Trustpilot

Worked Great For Me....

5 Accepted

I’m surprised by all the negative reviews, as my experience was 100% positive. I exchanged eth to dgb, and dgb to neo quickly with no problems using... Read more

ShapeShift 28 Jan 2018 via Trustpilot

I tried to swap ETH to BTC in the …

3 Accepted

I tried to swap ETH to BTC in the precise mode but it gives you only 10 min to get your payment. Well, usually it doesn't arrive so fast so eventually... Read more

ShapeShift 26 Jan 2018 via Trustpilot

Transaction failed, got money back but with deducted fees

2 Accepted

Though the whole process looked fine and easy, the exchange didn't happen. I did transfer coins in time (changing ETH to BTC), but Shapeshift didn't g... Read more

ShapeShift 22 Jan 2018 via Trustpilot

3 out of 3 times without any problems

5 Accepted

Used Shapeshift 3 times so far without any problems. The 2nd time, the transaction took about half an hour to go through, but that was because the tra... Read more

ShapeShift 20 Jan 2018 via Trustpilot

I'm disappointed with Shapeshift

3 Accepted

I was disappointed with Shapeshift, although previous trades have gone through OK. Over two weeks ago when payment was accidentally made twice thus 10... Read more

ShapeShift 20 Jan 2018 via Trustpilot

First time user

4 Accepted

First time user, sent from coinbase to gatehub xrp without any issues. Process took about 5 minutes. This was much better that the experience I had... Read more

ShapeShift 19 Jan 2018 via Trustpilot

Would rate it zero stars if had an …

2 Accepted

Would rate it zero stars if had an opportunity to do so. My coin withdrawal is stuck for 16 days now (ticket # 142624) - cannot sell it, nor exchange,... Read more

ShapeShift 17 Jan 2018 via Trustpilot

They charged me 30% for a transaction.

1 Declined

They charged me 30% for a transaction.

ShapeShift 16 Jan 2018 via Trustpilot

The site is always up.

4 Accepted

The site is always up.I have used it about 10+ times, and haven't had an issue (other than me going to a phishing site instead).Had to contact support... Read more

ShapeShift 15 Jan 2018 via Trustpilot


1 Accepted

*** CAVEAT EMPTOR *** This is total SCAM. They use woman to appease angry clients while they're stealing every other account! Get the word out peop... Read more

ShapeShift 14 Jan 2018 via Trustpilot

worst experience

1 Accepted

worst experience, customer service zero! and you have higher chances of loosing money with this exchange website! they charge higher fees and if somet... Read more

ShapeShift 13 Jan 2018 via Trustpilot


1 Declined


ShapeShift 10 Jan 2018 via Trustpilot

Do Not use at all cost

1 Accepted

This is by far the worst exchange I have ever used, Its been more than two weeks and I still haven't heard from them over my ''Failed Transaction''. T... Read more

ShapeShift 09 Jan 2018 via Trustpilot

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Instant Exchange rating
21 place

Total rating
118 place

Accepted Reviews
56 of 98