ShapeShift
Reviews and Issues ShapeShift
Horrible customer service and slow at…
Horrible customer service and slow at that! Haven't received my funds from a trade and it's going on over a week so they tell me to refresh the app a... Read more
IMPORTANT MESSAGE!
ShapeShift takes a different business model than other exchanges focusing on ease of use, security and anonymity.I have a very good experience with th... Read more
BEWARE!!!!!
BEWARE!!!!!Boy do I wish I saw this page before the headache I'm going though. Got a new Keepkey and was excited to put my coins in my wallet. Created... Read more
Stay away from these guys
Stay away from these guys. I bought 500 USD in ETH 1 hour ago, so far no coin . The price was 1.145=~.. they showed in the app the correct amount and... Read more
WARNING!!!!!! DO NOT USE SHAPESHIFT!!!!!!
WARNING!!!!!!! DO NOT USE SHAPESHIFT!!!!!!!!! BEWARE!!!!!!! WORST EXPERIENCE EVER!!!!!-Their customer support is terrible-Trades fail a lot eve... Read more
The high fees do not justify the service, slow app and limited coin/token compatibility.
Overpriced, does not support that many coins/tokens, rainfall feature never worked for me and never registered transactions after the first one. I hav... Read more
I feel bad when I see people investing…
I feel bad when I see people investing into abstract things like bitcoin that is traceless, see people losing close to a million dollar especially Asi... Read more
I this is not an exchange but a scam
I this is not an exchange but a scam, I deposited 30 dollars, I wanted to buy bitcoin and had ether worth 30 dollars, but it told me that that was not... Read more
I had $468 in usdc that disappeared as…
I had $468 in usdc that disappeared as I was trying to convert to BTC. My transaction history says I sent it out.. But I didn't. Ive left two emails w... Read more
If I could give with 0 stars I would…
If I could give with 0 stars I would ...I bought $25 of bitcoin and it took forever to finally arrive when it did it was double what I had bought Wic... Read more
The experience was fairly good
The experience was fairly good, but the UI of the app is very glitchy at times and it can be a little difficult to use.
So disappointed with the bad customer…
So disappointed with the bad customer service.To invest with better ROI and faster automatic payout, i suggest you try | www. empireinvestments. xyz |... Read more
Complete nightmare
Complete nightmare. Shipping was delayed about a week from estimated. Unit arrived and firmware wouldn't update (had to comb through non-official foru... Read more
Exchange Fail
Thought I could use Shapeshift to exchange crypto easily and it is. But 2 transactions in the last few days never completed. BTC to DGB and another BT... Read more
Total scam
Total scam. Copied and pasted my wallet info and it generated a completely different wallet address. Scam scam scam
I thought they were what I expected of…
I thought they were what I expected of them, they stole my money and left me stranded until I was referred to Mrs Carson who helped me to recover my l... Read more
Very poor integration on the website
Very poor integration on the website. I purchase the new ledger nano x to use on shapeshift platform to trade with and guess what.. It doesn’t connect... Read more
For now the experience was very good
For now the experience was very good. I had to join them in order to access my BTC on my keepkey wallet which I was not happy with. After a few issues... Read more
Worst of the worst support
They have really bad support and they delete everything bad about them in the media... don't use this service at all their systems work like crap too... Read more
Scam!!!! Someone should sue them...
I've only been using this app for a couple of hours now but it is by far the worst platform the worst exchange rates it is just all around bad the fox... Read more
Easy and straightforward when used together with Keepkey
Using Shapeshift with Keepkey is really easy and straightforward. Trades are as fast as a "swap" on a Ethereum dApp, with the big advantage that any c... Read more
My experience with this company hasn't…
My experience with this company hasn't been nice after trying to convert BTC to ETH the transaction was declined but my coin disappeared. I tried to g... Read more
Wouldn't recommend it
First. I don't like the idea of going through KYC procedure before I can even see the offer from your platform. How come that you need my passport to... Read more
Selective scamming try to convert BTC…
Selective scamming try to convert BTC to XMR the transaction failed I tried to get a refund took them three days they sent me a fake transaction ID an... Read more
Everything working as intended
Everything working as intended. Been using it since a long time, its great! Eric Voorhees is also a funny chap :D
Transaction was stuck on awaiting…
Transaction was stuck on awaiting exchange .I was doing ETH to BTC .It was stuck there for 2 complete days and then i had to make a support ticket to... Read more
Closing accounts without explanation.
Had been using ShapeShift for quite some time via API integration to allow customer payments in different crypto currencies. We followed their API int... Read more
Worst exchange ever lost more than a…
Worst exchange ever lost more than a third of my coin in the name of miner fee,Wish I had seen these reviews before I did an exchange here.
Shapeshift Transaction
Unfortunately the support network was not very helpful, I was waiting for a transaction to appear in my coin account. The said transaction was lost &... Read more
poor support.
poor support.never refunded a failed transaction and stole my coins.
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