ShapeShift Reviews & Latest Issues about Instant Exchange Service | ICORating

Reviews and Issues ShapeShift

56 of 85
Accepted Reviews
21
Instant Exchange Rating
2.5
Average Rate


Very poor integration on the website

1 Pending

Very poor integration on the website. I purchase the new ledger nano x to use on shapeshift platform to trade with and guess what.. It doesn’t connect... Read more

ShapeShift 23 May 2020 via Trustpilot

For now the experience was very good

5 Pending

For now the experience was very good. I had to join them in order to access my BTC on my keepkey wallet which I was not happy with. After a few issues... Read more

ShapeShift 17 May 2020 via Trustpilot

Worst of the worst support

1 Pending

They have really bad support and they delete everything bad about them in the media... don't use this service at all their systems work like crap too... Read more

ShapeShift 28 Mar 2020 via Trustpilot

Scam!!!! Someone should sue them...

1 Pending

I've only been using this app for a couple of hours now but it is by far the worst platform the worst exchange rates it is just all around bad the fox... Read more

ShapeShift 18 Mar 2020 via Trustpilot

Easy and straightforward when used together with Keepkey

5 Pending

Using Shapeshift with Keepkey is really easy and straightforward. Trades are as fast as a "swap" on a Ethereum dApp, with the big advantage that any c... Read more

ShapeShift 18 Feb 2020 via Trustpilot

My experience with this company hasn't…

2 Pending

My experience with this company hasn't been nice after trying to convert BTC to ETH the transaction was declined but my coin disappeared. I tried to g... Read more

ShapeShift 23 Jan 2020 via Trustpilot

Wouldn't recommend it

1 Pending

First. I don't like the idea of going through KYC procedure before I can even see the offer from your platform. How come that you need my passport to... Read more

ShapeShift 10 Jan 2020 via Trustpilot

Selective scamming try to convert BTC…

1 Pending

Selective scamming try to convert BTC to XMR the transaction failed I tried to get a refund took them three days they sent me a fake transaction ID an... Read more

ShapeShift 15 Dec 2019 via Trustpilot

Everything working as intended

5 Pending

Everything working as intended. Been using it since a long time, its great! Eric Voorhees is also a funny chap :D

ShapeShift 29 Nov 2019 via Trustpilot

Transaction was stuck on awaiting…

2 Accepted

Transaction was stuck on awaiting exchange .I was doing ETH to BTC .It was stuck there for 2 complete days and then i had to make a support ticket to... Read more

ShapeShift 05 Oct 2019 via Trustpilot

Closing accounts without explanation.

1 Accepted

Had been using ShapeShift for quite some time via API integration to allow customer payments in different crypto currencies. We followed their API int... Read more

ShapeShift 04 Jun 2019 via Trustpilot

Worst exchange ever lost more than a…

1 Accepted

Worst exchange ever lost more than a third of my coin in the name of miner fee,Wish I had seen these reviews before I did an exchange here.

ShapeShift 29 Mar 2019 via Trustpilot

Shapeshift Transaction

3 Accepted

Unfortunately the support network was not very helpful, I was waiting for a transaction to appear in my coin account. The said transaction was lost &... Read more

ShapeShift 13 Nov 2018 via Trustpilot

poor support.

1 Declined

poor support.never refunded a failed transaction and stole my coins.

ShapeShift 06 Nov 2018 via Trustpilot

very bad experience with shapeshift....

1 Accepted

very bad experience with shapeshift....lost coin, because error when typing coin amount...no good support....and best answer is i must waiting 4 day t... Read more

ShapeShift 06 Nov 2018 via Trustpilot

Today I used you for the first time

2 Accepted

Today I used you for the first time, and was unpleasantly surprised. You have too low limits, so I don’t think I’ll use you ever. I will wait for you... Read more

ShapeShift 19 Oct 2018 via Trustpilot

I tried you guys

2 Declined

I tried you guys. My transaction lasted almost 13 hours, that's a lot. I think you should fix this.

ShapeShift 19 Oct 2018 via Trustpilot

Really good :)

5 Declined

OMG I got my money back, thank you so much shapesift :D!

ShapeShift 06 Oct 2018 via Trustpilot

Good experience with shapeshift

4 Accepted

Good experience with shapeshift, Transaction goes smoothly, sometimes hiccups on refunds and customer service is good as well, another star will be, I... Read more

ShapeShift 08 Sep 2018 via Trustpilot

Total Scam.

1 Accepted

I sent ETH to get BTC, it sent my ETH (after stopping the transaction) to my bitcoin address as an ETH transaction. It also ended up double charging m... Read more

ShapeShift 16 Aug 2018 via Trustpilot

Not available tokens everytime

1 Declined

Not available tokens everytime

ShapeShift 05 Aug 2018 via Trustpilot

Low limits and I like cryproket.io more

1 Declined

Low limits and I like cryproket.io more

ShapeShift 03 Aug 2018 via Trustpilot

Thief’s and inexistant support

1 Accepted

I’ve been waiting for several days to receive my BTC back but without success. Their support team doesn’t reply for days and when they do it is to ask... Read more

ShapeShift 11 Jul 2018 via Trustpilot

low limits

3 Declined

low limits, good feature fix rate

ShapeShift 22 Jun 2018 via Trustpilot

Low limits

1 Declined

Low limits, no like

ShapeShift 18 Jun 2018 via Trustpilot

I used Shapeshift over 5 times now and…

5 Accepted

I used Shapeshift over 5 times now and everything went just fine.Also when i had a question related to the id reference for transaction they answered... Read more

ShapeShift 10 Jun 2018 via Trustpilot

Scam, do not use

1 Accepted

Can't be trusted or relied on for serious transactions. The service is run by amateurs hiding behind a web site of lies. They will build your trust... Read more

ShapeShift 15 May 2018 via Trustpilot

Amazing service

5 Accepted

Amazing service! I have run many transactions through them, all of which had small fees and went by super fast! Just today, I messed up a Monero trans... Read more

ShapeShift 04 May 2018 via Trustpilot

First time I used them

5 Accepted

First time I used them, and and worked as described. Exchanged Monero for DGB by depositing on an exchange address. Is very impotant to include the co... Read more

ShapeShift 24 Apr 2018 via Trustpilot

very good

5 Declined

very good! And no account needed. Like that!

ShapeShift 25 Feb 2018 via Trustpilot

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21 place

Total rating
105 place

Accepted Reviews
56 of 85

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