OKCoin Review: UPDATE: OKCoin botched my deposit | ICORating


Global Crypto Exchange

UPDATE: OKCoin botched my deposit

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!SEE UPDATE BELOW!OKCoin botched my deposit. My withdrawal of fiat from my bank has cleared on the bank's end, but OKCoin posted a double deposit on my account for some reason. Now I have no access to my fiat to trade/purchase because of the mishap with my deposit. I was really excited about OKCoin, but now I won't be suggesting anyone use this exchange. My deposit is showing on my home screen but I can't use the funds. This has been a really disappointing experience. Hopefully OKCoin gets this type of issue resolved and doesn't leave another new account in limbo as mine is now.Update: After initially botching my deposit, OKCoin's support staff promptly addressed my issue and unfroze my account. I was very disappointed in the initial experience, but OKCoin's follow through to make the issue right was very pleasing.
T. Barnett
20 Jan 2021 by Trustpilot

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