Luno Reviews & Latest Issues about Exchange | ICORating

Reviews and Issues Luno

160 of 706
Accepted Reviews
19
Exchange Rating
3.2
Average Rate


No reply from support team regarding 2FA removal - ISSUE RESOLVED

3 Accepted

I lost my Google Authenticator app details from my phone, and have been unable to receive codes and login to account. Lodged ticket via website (#2086... Read more

Luno 15 Oct 2017 via Trustpilot

Only BTC support, easy to...

3 Accepted

Only BTC support, easy to use online website and Android app, fast SEPA it takes 1work day in Europe,

https://www.luno.com/en/countries#with...
Read more

Luno 12 Oct 2017 via CryptoCompare

I think it's an okay...

3 Accepted

I think it's an okay platform and a good cloud wallet but their customer service is retard. It will take very long time and hassle to recover your... Read more

Luno 12 Oct 2017 via CryptoCompare

Reversal process of deposit fund

5 Accepted

Ticket #208192Currently I am using Malaysia Luno. I had accidentally deposited in the fund using the family member bank account and so I had requested... Read more

Luno 10 Oct 2017 via Trustpilot

Ticket number 201642

3 Accepted

Ticket number 201642. I've been locked out of my account as a result of 2FA issues. The support desk does not respond to my many requests for help. 12... Read more

Luno 27 Sep 2017 via Trustpilot

Experience in 2 parts...

2 Accepted

So, this was a very frustrating 6 days for me. My phone was stolen and I immediately worried about the Luno app and the access someone could get to th... Read more

Luno 15 Sep 2017 via Trustpilot

Luno has been a great...

1 Accepted

Luno has been a great platform. I first joined back in 2013 when it was called BitX. However, I have had my phone stolen 6 days ago and had two factor... Read more

Luno 14 Sep 2017 via CryptoCompare

My account was blocked as a result of …

1 Accepted

My account was blocked as a result of the Luno login not accepting my Two Step Verification codes. I have sent several help tickets and emails etc. To... Read more

Luno 19 Jul 2017 via Trustpilot

Bad service

1 Accepted

Luno stated that it takes only 2 working days to reflect my deposit but it's a lie.. already 5 working days and yet I still haven't received any BTC.... Read more

Luno 07 Jul 2017 via Trustpilot

Tried different exchanges, Luno is...

5 Declined

Tried different exchanges, Luno is my prefered. They are fast and reliable.

Luno 12 Jun 2017 via CryptoCompare

great stuff, been able to...

1 Declined

great stuff, been able to use it right away

Luno 07 Jun 2017 via CryptoCompare

Pathetic service

1 Accepted

Pathetic service. They don't even know the very basics in finance. Stay away from these guys. I used BTC trade only once and will never go back to th... Read more

Luno 01 Jun 2017 via Trustpilot

Luno provides an affordable and...

5 Accepted

Luno provides an affordable and fast way for the average smart phone user to engage with the bitcoin market and consistently updates its news feed wit... Read more

Luno 21 May 2017 via CryptoCompare

im luno user here in malaysia and i …

4 Accepted

im luno user here in malaysia and i made deposit to fund my account and so far not funded and transfered BTC to anouther account also flawless

Luno 13 May 2017 via Trustpilot

yes, Luno have special sevice...

5 Accepted

yes, Luno have special sevice for every member and easy to trade with android aplications...I'm join since BitX and now Luno....go to the moon the... Read more

Luno 09 Apr 2017 via CryptoCompare

Luno a scam or what?

1 Accepted

Luno has continued to ignore my plea for a refund for my stolen Bitcoin as a result of insecurity of her platform. Exactly one month and 10 days after... Read more

Luno 04 Apr 2017 via Trustpilot

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