KuCoin Review: I was locked out of my account after 2… | ICORating
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KuCoin

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I was locked out of my account after 2…

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I was locked out of my account after 2 tries. I was using the 2fa correctly both times. Customer service's only answer was "try again later". Dear Kucoin- you are a platform that manages assets on behalf of your clients. "I don't know" and "Try again later" are NOT acceptable resolutions when a client get locked out of an account because of a flaw in your system.
Duane Zoscin
13 Feb 2019 by Trustpilot
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