After long time being inactive with crypto when I placed trade few days ago it was rejected. Then I contacted their support via telegram. They asked me for KYC. It was finished without any problem, because I have sent all documents as per their guideline. After KYC and enabling 2FA I was able to trade as well as deposite and withdraw coins. Earlier when order was rejected, I had searched online and some people were complaining about KYC process and due to KYC they were not able to withdraw fund. So I was in worry. But my KYC was finished hasselfree within 2 days. People can trust this exchange. It is very good exchange having largest market for AltCoins as well. Now I am trading without any problem. It has very good volume as well.