HitBTC Review: ticket #288769 | ICORating

ticket #288769

1 Declined
ticket #288769hi i lost my email hotmail and microsoft does not want to restore ithe told me it's impossiblethen on my account hitbtc @hotmail.com I can not send my moneybecause my email to receive the confirmation link is lost so i contact support hitbtcafter 3 weeks he answershe asks a lot of things like "" email that I contact with microsoft ... who told me that it is impossible to recover an email hotmail server is close ""also a picture of me with the email ticket opens on screenalso a picture of me with ID CARDi send allafter 2 weeks I contact the support hitbtc another time on the same tickethe's asking me the same thing another timeI send all to prove that it's my account I always useI inform you that I can connect to my account with pass and 2FAI only request the cancellation of the confirmation by email when sending my money so that I can migrate to my new account hit with correct emailafter he asked me in last step to send money from an external address that I use to feed my account hitbtcI find a trasaction with address ether that I send 2.2 ether in 2017I still have the file and the pass of the address so I send a sum of ether to address ether hitbtc internalafter the end of the trasaction successfully i send all the give to the support4 weeks again and no answer
11 Jul 2018 by Trustpilot

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