Hitbtc is my best exchange as UI, better than anyone, but....It have a support center ridicolous!!!They solved one of my tickets in 200 days, they reply when they want with standard phrases, and you can't do nothing. In such a world like this of cryptocurrencies where 1 day is like a month in traditional world you can't wait weeks for a ticket reply. Binance reply into 2 hours!I still have another ticket open since 127 days... If only they improve seriusly they support center they will became my best exchange.