I had never used any service to transfer BTC to PayPal USD before, fortunately I found this site, surfing the internet a bit.The site is fully functional (all links are working and with very good explanations about how the whole process works).The interface is extremely simple, intuitive and even with an objective step by step and clear how to do the transfer process.During the transaction I had no problem, the "auto-track transfer" function is simply amazing and constantly updating the transfer progress so you don't get totally lost on what's happening.I didn't have to use the support, but I'm sure from what I've read about the other reviews, it's something that really delivers what it promises and clearly.About the fee, in the amount I transferred, it was totally acceptable.