I have successfully processed a refund from CoinSwitch and multiple other successful transactions.
I have successfully processed a significant number of transactions through CoinSwitch. All transactions were well documented and logged and delivered the correct amounts. In one transaction that did not fill, I was due a refund. This refund was executed in a timely manner, with correspondence along the way, to a successful conclusion. I have since processed additional transactions through CoinSwitch. Resultantly, I highly recommend CoinSwitch.