I am new to trading trading crypto, and I made a mistake while trading. I didn’t have enough gas to make the transaction go through, & my transaction failed. Coinswitch was right there for me! It turned out I didn’t need the customer service, because the website continues to update you on the status of your order; But when I use the chat, I got In touch with a real person @ customer service immediately. At the same time I also had somebody from Coinswitch contact me via email. And my problem was resolved within the hour, and my coins were refunded to me.