I have used CoinSwitch many times. They have always been reliable which is why I use this service above the others. Today I had a "hiccup" where my transaction was not going through. After about an hour, I was starting to get nervous because it never happened before and I never waited this long. The CoinSwitch team asked for my order number and within minutes the order was processed. I was so relieved and it increased my trust in using CoinSwitch. Great job team!