My payment timed out as it did not get 2 confirmations within the required 8 hours. When the transaction did get 2+ confirmations, they sent me an email saying the payment timed out but you can request refund by clicking on a link and providing your wallet.After this, then you are advised that the funds will be in your wallet within a few minutes. However it took about 1.5 hours for the funds to arrive in my wallet. Overall quiet a simple process, but I do not like the 8 hour time out rule. If you are sending funds through Coin Payments it is in your interest to select a high fee, to avoid problems.