Tried to purchase bitcoin. It took a day for a support individual to reply as my AUD did not come through from my bank account. It's finally deposits into the cash AUD account and it's 'pending'... I question the support individual as to why, he mentions for me to provide further documentation. It's been 3 days and I've watched bitcoin go up a heap. This is no quick service and if you want to invest, i'd go elsewhere.