CoinJar Review: Support request #206918 | ICORating


Wallet and digital currency exchange services

Support request #206918

2 Pending
I used to like CoinJar over other digital currency exchange platforms. It has simple website designs. Instant deposit with PayID and two-factor authentication are another two key user-friendly features. But recently I was so frustrated and disappointed with the customer support. I had some funds withdrawn, but as my linked bank account had been closed the funds were returned to CoinJar's bank account. I was advised by CoinJar I needed to link a new bank account for those funds to be sent to me. It's been a week since I had another bank account linked. I am still yet to receive my funds and there is no updates at all for my support request. Although I am still trading crypto with CoinJar, I will consider to switch to Binance if CoinJar is not willing to return my funds.
Lu H
19 Jan 2021 by Trustpilot

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