Support is terrible. No Contact Nos. No Response. Unproessional. Avoid.
Support is terrible.I tansfered $190,000 into coinjar, and for some stupid reason it went to a pending status, so i could see it, but could not use it.Support would not answer / fix the problemIf they were a serious company they would provide a phone number for people that are desperate for help .. even if they have to wait a long time to get thru... the fact there is not a single office phone number anywhere , is so unprofessional2 days later and still no response back, and still my $190,000 is pending--Ok..end up having to get my solicitor to send them a legal letter ...very unprofessional and definitely suggest you avoid these guys ...small company, lacking scale and professionalism which can only lead to disaster and aggrevation.-- So after 2 days, and only after a letter from my solictor do I get a response from CoinJar support, and they release the $190k , but then freeze my whole account. So we are into day 3 and still no access to the funds.