Coinjar are trying to answer questions…

Coinjar are trying to answer questions that I have. While Coinjar operates in many countries the information to keep tax affairs separate is hard for... Read more

I moved from Kraken as it is a…

I moved from Kraken as it is a horrendous service. So far CoinJar hasn't disappointed. I like the clean mobile app that's easy to use for buying/selli... Read more

Thank you Tim and Crew

Outstanding service. Tim and the team have worked above and beyond to get my technical issues ironed out (from my own mess up my end). Could not ask f... Read more

CoinJar offers an outstanding customer…

CoinJar offers an outstanding customer service experience and they're fast and helpful as well, thanks CoinJar. Hew Ellwood (CoinJar Member)

Very helpful and great platform.

Great customer service

Great customer service, Tim is diligent and considerate.Always happy to explain any queries.

Restricted Trading without Evidence

Coinjar provided no evidence or explanation except for "suspicion" to restrict my trading; the references they sent with regards to scams did not men... Read more

Excellent experience.

Excellent experience.Any issue is resolved in less than 24 hours.Very simple and easy to use interface.Highly recommend.

Excellent customer support

CoinJar have excellent customer support. They are very quick to come back to you. I have been with them for years and have always found them to be ama... Read more

I tried transferring Zcash out to my…

I tried transferring Zcash out to my personal wallet and it had been nearly 24hrs and I had not received them. Contacted coinjar support team and they... Read more

I invested since last year and then i…

I invested since last year and then i waited ad waited again but all to no avail but thanks to those that helped me and now i wouldn't have to wait ag... Read more

Very dishonest. Threatened to take my coin!

Without any reason CoinJar closed my account and threatened to confiscate all my remaining bitcoin. Here is the email I received...Thank you for getti... Read more

Zero customer service

Zero customer service, there is no phone line and no webchat facility, if youve got a problem get ready to wait 48 hours minimum for a reply.

Problems from the get go

I Initially joined to purchase XRP. Upon joining I verified myself, provided all the documents etc. I uploaded £10 to my account, and when trying to p... Read more

Unfortunately your fees are Far too…Fees

Unfortunately your fees are Far too high for simple ins & outs within the wallet

Great crypto app

Great crypto app. Some features difficult to find but support A1.Excellent

My experience with coinjar was…

My experience with coinjar was unsatisfactory.They would not let me place my bitcoin with the company I chose so i am now using a coin exchange that w... Read more

Excellent service and reliable

Excellent service and reliable. Been with them for around 5 years and been quite happy. Security measures are a bit intense, but I guess that's better... Read more

Good support and easy platform

I really enjoy the fast support and friendly team. Fees are a bit steep but not too bad. I love the ease of use of the platform and that I now have a... Read more

Always good.

Excellent support team

I really like their support team. They replied to my ticket within 3 days. Unlike Blockchain... it's like 3 weeks. Highly recommended !!

Great site

Great site, easy to use with great customer support and service for any queries or assistance with prompt replies.

Setup was super easy

Setup was super easy. Had a couple of clarifications after I was verified and the Customer Success team was very responsive and was able to help me ve... Read more

Excellent service from their CS team

Reasonably prompt and answered my…

Reasonably prompt and answered my question in full.

Very very shifty exchange

Very very shifty exchange. Watch your transactions closely. The price displayed doesn't match the amount of bitcoin received or sold. Beware.👎

Very very shifty exchange

Very very shifty exchange. Watch your transactions closely. The price displayed doesn't match the amount of bitcoin received or sold. Beware.

Professional

Professional, easy to work with, and knowledgeable. Invested and made withdrawal within 48 hours.

IMPORTANT NOTE:

IMPORTANT NOTE:Digital currencies are not bank deposits, are not legal tender, are not backed by the government, and accounts and value balances are n... Read more

The CoinJar team resolved my issue both…

The CoinJar team resolved my issue both very quickly but also efficiently. Very happy with the outcome I received.