Customer since 2017

I started using CoinJar in 2017. Whilst difficult to comply with the electronic identification, usage of the system after that was easy and seamless.

Good ap for Australia

Good ap for Australia. Can be frustrating with access sometimes. Ap will open but timeout circle appears with no info. Not a tech so I don't know why.... Read more

It is too difficult to open

It is too difficult to open. Once open it's ok.i need two devices to open the app. It is disappointing because I expected it to be used on desktop als... Read more

My problem was resolved quickly and…

My problem was resolved quickly and accurately, which was very helpful to me.

Just the ongoing situation with the…

Just the ongoing situation with the system still preventing me logging in , other than via your email link ! Thanks !

I am still waiting to be allowed to…

I am still waiting to be allowed to trade

I haven't had any issues since i joined!

The application is great but missing…

The application is great but missing some features like portfolio profit and loss percentage and current price when checking each account as well as a... Read more

Happy customer

HiWe are pensioners and new to Bitcoin with technology to join was quite hard but we got through, we thought security was tight but that is good we ar... Read more

Coinjar platform

Coinjar platform- quick withdrawals in Australia - love that the card has no chip, it can't be scanned with NFC

Offramp for Crypto, safe and secure

Great app for offramping from digital currency with a very responsive and helpful support crew.. thank you!

Love this app! Highly recommend.

Love this app!! Very happy with the support service too. Thanks for a great customer experience :)

Really happy with the platform and app.

Really happy with the exchange service they provide. I concentrate on one specific crypto but it has also helped to research some of the others availa... Read more

I like the interface

I like the interface. The support is spasmodic at best, to non-existent at worst, which is a pity. I found I had to figure things out for myself essen... Read more

Very helpful and a reputable…

Very helpful and a reputable organisation

Hi all having same problem with CoinJar…

Hi all having same problem with CoinJar first deposits great then put larger amount which after reading was above my daily limit of 10 k this is suppo... Read more

I start using coinjar recently and it…

I start using coinjar recently and it was ok until i have signed out and could not sign back in. Its been 3 days i can not access to my account and i... Read more

Dont say that it takes upto 24 hours…

Dont say that it takes upto 24 hours for an account to be verified when obviously it takes weeks ! SO WHAT'S IS IT GOING TO BE LIKE ONCE YOU TRY AND W... Read more

Deposit delays from UK bank to Coinjar

It's against my nature to put a bad review, but this experience has been very frustrating. I signed up for CoinJar weeks ago, and the verification pro... Read more

The Problem I have with this company is…

The Problem I have with this company is just the delay. I thought it would be a better alternative that I use coinjar instead of bitpanda but I guess... Read more

It takes forever to have funds sent to…

It takes forever to have funds sent to CoinJar to be released for investment.Understand the need for compliance on first deposits but subsequent depos... Read more

Deposit delays from UK bank to Coinjar

Have sent small deposits from my UK bank no problem (first one c.24hrs, others within 1-2 hrs). Now sent a larger deposit (midday 7th Jan 21), nowhere... Read more

My experience so far...

Jan 6, 2021 – Deposited £850 from my UK bank to Coinjar and it has been 3 days and until now (Jan 8), money did not appear in my Coinjar app. I just o... Read more

Terrible

Terrible. Customer support is non existent. They are holding $40k and won’t clear/release it ... been 4 days now. Will not respond. They have disabled... Read more

After the first deposit which took…

After the first deposit which took overnight, money comes through within 5 minutes. Easy to use! Highly recommend it!

Easy to setup and even easier to use

Easy to setup and even easier to use! Finally a crypto app that makes buying bitcoin easy.

Will be reporting them to police

Will be reporting them to police. Calling me 6 times a day. Harrassment! Leave me alone I have on multiple times asked you to closed my account DO NOT... Read more

Scam. You'll lose your money.

Do not waste your money. All money transferred via bank transfer has been put into pending status. This has happened to me and many other users I have... Read more

closed my account without explanation!

closed my account without explanation!! This is the message i got :Our Security Team has reported to us that CoinJar is unable to provide services to... Read more

4.5 leaning to 5/5

Reviewing now after ~7 months account use, on recommendation of a colleague, overall I’m a very “happy camper”. From the near-instantaneous deposits o... Read more