So unfair, the way you hold my money and waste my time. I have contacted several agencies of my bank, ATOS the provider of my Mastercard, etc. How many months are you going to hold my money and are you going to have the money to pay your customers? According to all agencies I contact, my settings on my card are correct. Aliexpress, ASOS and other large organizations can perfect return money, why would you not be able to do this with all your excuses?