CEX.IO Review: Sepa deposit only credited after 4 weeks | ICORating
Back

Sepa deposit only credited after 4 weeks

3 Accepted
I deposited a few thousand euro through SEPA transfer. This amount was only added after 4 weeks added to my account by cex.IoI emailed them a few Times. First they said that it could take up tot 14 banking days. Allthough this is very long compared to some other exchanges, I decided to wait these 14 banking days.After 4 weeks these 14 banking days had passed, but still my deposit was not added to my account.I wrote them again but they did not answer me. After my review here I got a reply from Cex.io. They needed some information so that they could help me, they said. I gave them my user id, name and emailadress but after that I didn't hear from them for several days, untill suddenly my SEPA deposit was credited to my account at CEX.ioIt took long to be credited, and the worse part was that I got no replies to my emails from them, letting me insecure where my money was, in the time I was waiting for my deposit to be credited. After the money was credited, I got a reply from CEX.io, in which they kindly asked me to adjust my review to let everyone know, the outcome. This is what I just did.
John2017
26 May 2017 by Trustpilot
321

Read all

Other Exchanges

Bisq

The decentralized Bitcoin exchange

All Exchange Arrow right

Ratings

Exchange rating
14 place

Total rating
64 place

Accepted Reviews
1147 of 2196

Support

Community