PLEASE AVOID THIS WEBSITE COMPLETELY. DO NOT ENGAGE WITH THESE FOLKS. COIN BASE EXACTLY THE SAME. Absolutely ridiculous service. Just like all the rest. They have a great looking website but zero idea of how to please their customers. CEX.IO takes your money, then when it comes to withdraw - .............SUDDENLY problems occurring. The process should be seamless, but when you go to withdraw there are "authorisation problems" and we are "working on your problem". I should have known better. The process to setup was all to easy, the process to withdraw is a complete failure. They have £150 of my money stuck in their system. Fail. Already lostEdit:up111195268 I sent them a request a week ago for verification - simply stuck in "Your application is being checked". I went to withdraw money and the website is extremely glitchy, it sometimes brings up the card payment and other times not. I don't trust these guys with SEPA payments, as others have had no end of trouble with that.Sorry guys - you made a great website with absolutely no idea how to manage the customers.The only service I can see for UK customers that looks OK is bittylicious, but it is more expensive than others. I dont mind paying extra for a good service. Please note: MOST OF THESE COMPANIES ARE:- NOT REGULATED- HAVE A TINY SUPPORT STAFF- USE AUTOMATED BOTS FOR EMAIL REPLIES- WILL GIVE YOU A WILD GOOSE CHASE FOR MONTHS - MAKE SURE YOU LOSE YOUR INVESTMENT- TAKING YOUR MONEY AND INVESTING FOR THEMSELVESYou have been warned. The number of places to safely buy ethereum and bitcoin AND make money are becoming very limited. Most of these companies will take your money, and due to "security" or "restrictions" will then make it impossible to withdraw. I am still looking for a good, safe and reliable trading platform to BUY and SELL.Edit:They have verified my IDI am trying to withdraw £130 of my investment and can not see my cards. Apparently they are being verified.....for 3 months.Complete failure.