CEX.IO Review: No concern for customer in need | ICORating

No concern for customer in need

1 Pending
I signed up with Cex.io as I was told it is a great platform. When I withdrew my money they said payment successfully yet it’s been 7 days and I still don’t have my money, I requested a swift report for the payment For my receiving bank to find the funds and they still have not provided. The replies are delayed by 24hrs. I explained that I have a medical emergency and really need my money but no one has understood the seriousness of my situation. I don’t recommend them purely because I’m nothing more than a ticket number not a human being. A human being that is in desperate need at this moment. They replied and told me their payment partner is only now 7 days later going to their bank. You can only obtain a swift report from a bank.
19 May 2020 by Trustpilot

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