CEX.IO Review: Missing CRYPTOCURRENCY(MATIC) | ICORating
Back

Missing CRYPTOCURRENCY(MATIC)

1 Pending
Hi I started using CEX a couple of weeks ago and i found it was a good exchange until recently when i tried to withdraw some cryptocurrency(MATIC) and got a response the transaction was under process, i then checked under the payments section and was told my transaction was under review by their compliance department. Its been four days now, after numerous e-mail exchanges with the support team i have still not gotten my money back. I am beginning to get very frustrated as this has not been the first time i had made withdrawals to of from the platform. I have missed so many opportunities during this four days I would like to know if any other user has had this kind of experience before, and if so, how was it resolved. The message says it is under verification by the compliance team and the customer support says it is a technical glictch on thier system and it will soon be resolved, so I do not know what to believe.
Mallik Abdul
21 Apr 2020 by Trustpilot
261

Read all

Other Exchanges

DEx.top

Cryptocurrency Exchange

Upbit

Global Crypto-Asset Exchange

All Exchange Arrow right

Ratings

Exchange rating
14 place

Total rating
64 place

Accepted Reviews
1147 of 2196

Support

Community