CEX.IO Review: Great Support & My Coins Saved | ICORating

Great Support & My Coins Saved

4 Accepted
Because of my mistake, I ve send ether to my cex io ether wallet via smart contract, which could not be handled automatically by cex io system and they state not to do it specifically. I ve opened a ticket about the situation, they found the mistake that i made and forward problem to related department to be solved manually. They stated that it will take 3-4 weeks, because there is big queue due to the same mistake that lots of people made similar mistakes that has to be solved manually.And today I got the good news, that my ether has been deposited, and just a little over in 2 weeks! Great support
23 Feb 2018 by Trustpilot

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