CEX.IO Reviews & Latest Issues about Exchange | ICORating

Reviews and Issues CEX.IO

1147 of 2196
Accepted Reviews
14
Exchange Rating
3.5
Average Rate


customer service took a while to respond

3 Pending

Their customer service took a little longer to respond, but they were able to help me with my concerns and guide me through it.

CEX.IO 28 Jul 2020 via Trustpilot

They locked my account

4 Pending

After i deposited 1500$ . They locked my account. After i deposited they asked me to verify credit card with selfie. I use only online banking and for... Read more

CEX.IO 27 Jul 2020 via Trustpilot

A Great Trading Platform

5 Pending

I had a great time trading using their platform, it was fast and smooth, I feel secure, such a great platform for trading. I would certainly trade aga... Read more

CEX.IO 27 Jul 2020 via Trustpilot

Great customer service

5 Pending

Great customer service, fast and effective. I dealt with support agent 'Helen' on twitter after a withdraw problem. She was super helpful and solved i... Read more

CEX.IO 25 Jul 2020 via Trustpilot

Very Satisfying 😎

5 Pending

CEX.IO 24 Jul 2020 via Trustpilot

5 star security

5 Pending

It may seem strange that i give 5 stars when i spent 24 hours trying to make a withdrawal. However Cex.io delayed the transaction as i was doing it ou... Read more

CEX.IO 23 Jul 2020 via Trustpilot

Could find a better service

3 Pending

Slow support, selfie with card verifying for hours, high fees. Not possible to upload selfie from Safari, only Chrome/Firefox.From advantages - possib... Read more

CEX.IO 22 Jul 2020 via Trustpilot

A safe trading platform

5 Pending

I had a great experience with this trading platform, My deposits and withdrawals were all smooth, they also have great security procedures, I feel saf... Read more

CEX.IO 22 Jul 2020 via Trustpilot

terrible fee commision

1 Pending

terrible fee commisioni bought 20 euro btc and in my wallet arrived just 12 euro wtffffff

CEX.IO 16 Jul 2020 via Trustpilot

AVOID THESE SCAMMERS

1 Pending

These people froze my account and stole my funds! Do not trust them and dont listen to their fake paid reviews! Avoid this website!

CEX.IO 15 Jul 2020 via Trustpilot

I know that I am safe and my account is…

5 Pending

I know that I am safe and my account is secured when I'm using CEX because of their strict policies. This is a very reliable platform for all your onl... Read more

CEX.IO 15 Jul 2020 via Trustpilot

worst exchange high fee i hate it takes…

1 Pending

worst exchange high fee i hate it takes about 5 percent of all your money when you make a withdrawal

CEX.IO 14 Jul 2020 via Trustpilot

Removing 2nd step security

3 Pending

It took several tries to get the second step confirmation removed. everyone was really nice.

CEX.IO 14 Jul 2020 via Trustpilot

Account flagged and suspended

1 Pending

I made a purchase with my card and I was to upload selfies with another card linked to my account which have not made purchase with which I did so and... Read more

CEX.IO 12 Jul 2020 via Trustpilot

issue resolved

3 Pending

CEX.IO are real people . My issue got resolved within a day. Thanks

CEX.IO 12 Jul 2020 via Trustpilot

Account flagged and suspended with funds

1 Pending

I made a purchase with my card and I was to upload selfies I did so and my verification was rejected without any reason stated, my account was later f... Read more

CEX.IO 11 Jul 2020 via Trustpilot

Simply don't let you withdraw part of…

1 Pending

Simply don't let you withdraw part of your money to keep you there. They will not reply to any tickets raises. Go elsewhere

CEX.IO 09 Jul 2020 via Trustpilot

Card Fraud

4 Pending

I recently purchased coins using my friends credit card for some reason that my own card reached its limit hence I need to borrow card. However due to... Read more

CEX.IO 06 Jul 2020 via Trustpilot

I had a transaction with them and they…

4 Pending

I had a transaction with them and they were very polite to help me. You have a great team CEX.IO. I hope it stays this way.

CEX.IO 05 Jul 2020 via Trustpilot

Your account has been flagged and then incorrect login/password

1 Pending

So I've been requested to submit selfie with a credit card used during the payment in order to withdraw recently acquired BTCs. After 4 tries my accou... Read more

CEX.IO 03 Jul 2020 via Trustpilot

Excellent service

5 Pending

Excellent service, i highly recommend the exchange. Customer service is top notch.

CEX.IO 03 Jul 2020 via Trustpilot

Think carefully

3 Pending

Fine. Took a lot of time but resolved

CEX.IO 02 Jul 2020 via Trustpilot

Support non-existent, scammers

1 Pending

Support non-existent. They let you deposit money but won't let you take it back out after locking your account. You might as well file a chargeback. I... Read more

CEX.IO 02 Jul 2020 via Trustpilot

AVOID THIS EXCHANGE AVOID AVOID AVOID

1 Pending

Been using app ok then mobile app stopped working completely. Re-loaded it but cannot access my account at all on any device. Helpline is non existent... Read more

CEX.IO 29 Jun 2020 via Trustpilot

Safety & Comfort All Covered

5 Pending

I did my due diligence in researching for the right company for me to open an account. The CEX.IO app was fairly easy to use even for a novice like me... Read more

CEX.IO 27 Jun 2020 via Trustpilot

Better experience

5 Pending

Happy to know CEX.io for me it's better than binance.

CEX.IO 25 Jun 2020 via Trustpilot

Incredible and Commendable Service

5 Pending

Wow!Thank you so much the CEX.IO team for your prompt response and constant feedback while processing my request to disable my 2FA.Your promptness is... Read more

CEX.IO 21 Jun 2020 via Trustpilot

Excellent services

5 Pending

Excellent services. FAST SUPPORT SERVICE

CEX.IO 20 Jun 2020 via Trustpilot

I made a request which was fulfilled…

5 Pending

I made a request which was fulfilled politely and in a prompt manner. I'm satisfied with the customer support performance.

CEX.IO 19 Jun 2020 via Trustpilot

First confirm the account

5 Pending

First confirm the account, then you will be surprised for good.Very simple, fast. just the best.

CEX.IO 18 Jun 2020 via Trustpilot

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Ratings

Exchange rating
14 place

Total rating
64 place

Accepted Reviews
1147 of 2196

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