BlockFi Review: Not even able to open an account | ICORating
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BlockFi

Wealth management solutions for crypto investors
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Not even able to open an account

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I recently found out about this whole crypto staking industry and chose blockfi to be one of the platforms for investing my funds. I have been trying to create an account for the past whole week but I am not receiving the verification code at all. I tried using different browsers and tried different email address thinking that my primary email might be out of space and checked my spam folders as well. I reached out to the customer support and all they say is to try a different browser every time I email them and I don't hear from them again. If you can't support your customers properly for something so basic like opening a new account, you've already lost my trust in your business? Creating an account should never be such a hassle. I don't know how the service provided by blockfi is but this review is for their customer support who are not enthusiastic to help new users.
Sandesh Sapkota
19 Oct 2020 by Trustpilot
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