Ticket number 1736409, I never thought a company would be able to just take your funds and never even bother to reply to you. I tried to sell some BTC on blockchain the sale then failed down to no fault of my own. It shows up in my transaction history that my sell failed and how much but I have not received my funds back. I also haven’t got any reply from their support team and it’s been well over a week. I need my money back ASAP there’s no reason for it to be held it belongs to me I need a reply and a solution ASAP. You should be able to do what the site says it can without being robbed for your money during a pandemic. I will let you all know when and how long it takes them to resolve this but for now I wouldn’t recommend using this site whatsoever.