Horrible company and service. Deposited funds aug 22nd and bought BTC with it. The site said there would be a 7 day hold period. It's now sept 12th and it still is telling me that I have to wait 7 days to transfer my etc from my trading wallet. I've contacted support 7 times and have yet to receive a competent answer from someone. They send general "help" FAQ content copied and pasted.DO NOT USE THIS COMPANY. You will not be able to use your funds and bitcoin will drop in price and you'll lose money.