Blockchain Review: I transferred 3235 usd digital to btc… | ICORating
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I transferred 3235 usd digital to btc…

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I transferred 3235 usd digital to btc on the 21st of this month. After maybe 20 or 30 attempts and error messages, the process began. One error code stated I didn’t have enough ethereum to make the transaction, even though I still had the small amount that was transferred in when I swapped for the usd digital in the first place. And despite this error message, the transaction was begun. Now it is the 23rd and it is still in progress with no confirmations. I have not received a reply via email. A two day delay for a simple swap with no accurate explanation of why is ridiculous and unacceptable.Ticket #2004063. PS. I’m noticing you guys respond far faster to reviews than you do to direct contact from your clients via email or support. Not inspiring much confidence.Jan24th, In reply to Tom’s reply: that really set my mind at ease. Problem is, still have not received a reply from support, and my transaction is still frozen. How do you have so many clients????! It is astounding to me that you are still functioning as a company. Why does your firm think that having lots of clients is a solid excuse for not functioning the way you have promised to do???
Sara
23 Jan 2021 by Trustpilot
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