I posted a review here of my money that just disappeared and blockchain responded saying they will investigate the issue.. I submitted the request via the link they posted here and they still never acknowledged receipt of it. I'm not even surprised because that's how they are.. I wish someone would shut them down.So blockchain decided to respond to my review asking me to update it with a ticket number. How on earth am I supposed to have a ticket number when Support never acknowledges any requests never mind responding to them. I have send request upon request with no response whatsoever. I have even tried emailing but its just a waste of time. So I'm not sure where I'm supposed to get a ticket number. They choose to respond to reviews yet their Support service ignores requests and emails. Clearly its just to save their face but people know who they are. Pretending to be nicey nicey and all professional is not going to save you... You ought to be ashamed!