Blockchain
Reviews and Issues Blockchain
Blockchain has lived up to its good…
Blockchain has lived up to its good credibility. Customer support was on top of it. Safe and secure company.
Ticket number 1736409
Ticket number 1736409, I never thought a company would be able to just take your funds and never even bother to reply to you. I tried to sell some BTC... Read more
very good service
very good service - clear, good support - nice synergy between mobile and app
Disappointed initially with support…
Disappointed initially with support after losing access to my account. Got the response to help me regain access to my purchases. As long as it works... Read more
Very good customer service
Very good customer service. There are a lot of scams imitating blockchain.com, be aware.
(Edited) Slow support!
A slow support that took 3 weeks to address a problem that only took 30 minutes to resolve.
This wallet currently sucks
This wallet currently sucks ! When you buy it goes to a useless trading wallet and your funds is stuck there. I have made a successful purchase and ha... Read more
No Login emails and no reply from support for weeks!
I'm not receiving my login authentication emails so I can't access my wallet. I've sent 2 tickets to the support form on their website and no reply or... Read more
Thanks for the response
Thanks for the response, yes I have access to my account, but I funded my blockchain and my money has been on pending in the gbp wallet for over a mon... Read more
BTC purchase not showing in my blockchain wallet
My recent experience with blockchain has been awful. I opened a support ticket, but I have not received any responses. I purchased btc with my card ab... Read more
Locked out of account
I deposited funds to this site a month ago, and have been unable to access my account since then. There is an email tied to this account, but when I t... Read more
I hope someone looks into my case soon…
I hope someone looks into my case soon as bitcoins sent from trading wallet to my blockchain bitcoin balance is still no where to be found Support tic... Read more
Really helpfull
Really helpfull, super fast respond, very kind and friendly service.. really appreciate it..
Account has been stuck on ID…
Account has been stuck on ID Verification Pending for a year, still haven't gotten any reply from support.REQUEST #1744224 I guess this is ID?I have s... Read more
Locked out of $30 000
I set up an account with Blockchain.com a bit over a month ago, and haven't been able to log into my account since then. Have only gotten automated re... Read more
Excellent service by Eliot
Excellent service by Eliot. really helped me to understand the problem and how to fix it . great customer service bravo
SLOW deposit process .. WEEKS!!
A USD deposit two weeks ago has not been reflected in my account. A chat agent said they "found" the deposit and would move it to my account. That was... Read more
Easy for beginners
I gave 4 stars for the excellent customer service! Very easy to buy and app is working perfect for me. I couldn’t use my $$ immediately there is a 3 d... Read more
I had really bad experience with them
I had really bad experience with them. A few months back i invested in bitcoin mining with a company and they send me my profits in BTC. I use to have... Read more
Found opening the account and…
Thank you for the response but can you please explain why the Card transaction is now into 4 days into Pending when you confirmed it’s for 3 days. Fou... Read more
Very helpful
Very helpful and prompt
Great service fast response concise…
Great service fast response concise information and very helpful 5*****
Blockchain support unit is very responsive
Blockchain support is very very responsive, i have written to them on some challenges I encountered while using my mobile wallet and they swift into a... Read more
Decent platform with very poor support
I have been a user of Blockchain.com for 3 years and it's been a solid, user-friendly platform. However, I recently stopped receiving the authorizatio... Read more
Blockchain Support is very instant and…
Blockchain Support is very instant and helpful, trusted and extra working to solve any problems.Appreciate their assistance really.Best Regards,Hatem
Wired fund not showing up for a week
I wired fund from my bank account to my blockchain.com account of 10/14/2020. As of 10/21/2020, I still don't have the amount credited to my account.... Read more
I need a spanish call center when I am…
I need a spanish call center when I am lost with difficculties.
Very disappointed
I’m very disappointed on blockchain.com, always choose them because of their great accessibility and security. Everything worked super fine until late... Read more
Helpful team
The team was very helpful in resolving my issues. I had problems sending and receiving bitcoins from my web wallet. Jordan was the staff that first re... Read more
AVOID AVOID AVOID AT ALL COSTS
AVOID AVOID AVOID AT ALL COSTS! POOR COMMUNICATIONS AND SLOW REFUNDS, STUPID 3 DAY SECUTIRY LOCK ON DEPOSITS MAKES THE WHOLE EXPERIENCE NEGATIVE, GO S... Read more
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