I've been playing at BitStarz for a while now and after reading all the negative reviews, I was compelled to add my personal experience. It is a shame that people are claiming this casino is a scam because they did not read or understand the rules.I am a member of a number of casinos, but I play at BitStarz the most frequently. Here's why:I get the best promotions from BitStarz. They send me emails for free spins all the time, and I have won money from free spins. The bonus wagering requirements are like 40x which is within industry standard, but if you don't read the rules before taking a bonus, you'll be shocked when you can't take all your winnings.If you don't want a bonus, you don't have to take one at BitStarz. (And you shouldn't if you're going to be upset at the wagering requirements)I have never had an issue with depositing or withdrawing money that wasn't easily resolved. When I won my first $100 I tried to withdraw it immediately because I wanted to know how it would work. In order to withdraw money from casinos, they have the right to ask for verification, and they will, so it's best to know what that involves and have that stuff ready. I uploaded mine as soon as I joined the site, but they don't verify until you try to withdraw, so that's when you'll know if there's an issue with the documents. (I had an issue) If there is, and you need to re-upload to verify, they get on it and don't wait.I got my money in my account the next day, and that was good for me. There are other ways to deposit and withdraw that are faster, but I am good with this method.As far as casino gaming goes, they have more games than most of the other casinos I enjoy and they are always adding new games. I like that I can bet as low as 10 cents a spin on some games and that I can try out games for free before wagering for real. (I used to lose a lot of money at casinos because I didn't know the game very well before making a bet.)You don't even have to register at BitStarz to try their games, so if you're reading a review about them, you might as well just go to the site and look around. Read about wagering requirements and bonuses and all the banking so you know what you're dealing with before you win big and get confused as to why you can't get your money.