BitPay Review: Refund | ICORating
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BitPay

A payment processing service provider for both individuals and for businesses.
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Refund

3 Accepted
I was given a refund by movo, and bitpay asked for my bitcoin receiving address which I gave and the invoice said 1-2 days for refund. I had my concerns on it because how in the hell bitcoin transactions take 2 days. Anyways I chose to keep quit, but now is third day and no refund has been processed. I wrote to their support and 24 hours now nothing has been replied. Weak customer service, very high fees, very slow and not phone number to reach to. I would give them below 1 star if trust pilot had one.UpdateReceived my refund, but they reduced amount because btc has climbed which is ridicules. So the profits of the bull run days is taken by them not me. I will remove my 1 star and put 3 start for refunding, but I will not add the 2 stars because of the loses.
Thuy
05 Jul 2019 by Trustpilot
181


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