Bitfinex Review: Worse support I have ever seen | ICORating
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Bitfinex

Cryptocurrency exchange
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Worse support I have ever seen

1 Accepted
Worse support I have ever seen. Withdraw of Ripples with ID 7244774 dated of 17.12.2017 since 8 days on status feedback "Withdraw approved December 22, 2017 10:08. It is now queued for processing and will complete soon". Inquiry for solution only answered by automatic responder, mentioned "Support Ticket Opened [#756464]". 2 reminders via E-Mail sent, but no response from the team. No reponse on 2 direct mails via messenger. This is outrageous! I can only say: fingers away from Bitfenix.
Victor Lima
30 Dec 2017 by Trustpilot
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