Missing crypto deposit after nearly 2 months, good UI, but you'll pay for it in lost funds.
I deposited BCH Nov 17th, still hasn't been credited to acc, Good UI but you'll lose in the long run. There's large number of significant withdrawals piling up due to issues with banks, I believe most of them get their money back after a significant time (months), there's a group who don't though, people who are considered too small to matter, Twitter and Reddit is full of people who have just kissed goodbye to a few thousand $ with little to no recourse, the cases are countless. Add to that a support team who might send an automated response after a month and your better off taking your business to a more trusted exchange who are more transparent and willing to help. I'll edit and update if change in situation.