I have never had a problem with this exchange. Great UI and plenty of coins to deal with. Although, they did refuse to help me retrieve my EOS, but I understand that they don't want to be liable for any mistakes on my part. But other than that, GREAT exchange and will definitely continue to use! Withdraws were easy and all went through with no problems. Trades went through as well.. If you're a noob, you might get lost in the sauce, but if you know what you're doing, it's a great platform. Nice Android App as well! Ignore the negative comments, they either didn't know how to work an exchange, or they are paid TROLLS! Keep up the great work Bitfinex!