Gemini Reviews & Latest Issues about Exchange | ICORating


Cryptocurrency exchange and custodian

Reviews and Issues Gemini

147 of 300
Accepted Reviews
Exchange Rating
Average Rate

Lovely Dogs and Ponies at the Gemini Show

1 Accepted

Customer service is unreachable. You can either email and be ignored or call and leave a message for them to ignore. Speaking with a customer servic... Read more

Gemini 11 Oct 2019 via Trustpilot

Gemini offered a 3 day "Free Trial"…

1 Accepted

Gemini offered a 3 day "Free Trial" after that you had to pay the annual fee.I tried the App, found it ok, but not what I really wanted so I cancelled... Read more

Gemini 09 Oct 2019 via Trustpilot

They have to become available...

4 Accepted

They have to become available in more states, or even in more countries. Why not start with Canada ;P?

Gemini 04 Oct 2019 via CryptoCompare


1 Accepted

Horrible, if any, customer service. When I signed up some time ago, they actually responded to emails. Now they don't. I made a mistake, and emailed t... Read more

Gemini 01 Oct 2019 via Trustpilot

Poorly run. Zero customer service if there's an issue

1 Accepted

Firstly, it's not true that you cant reach anybody by phone.(866) 240-5113. BUT. This is a poorly run company. When you call, it is always a machine.... Read more

Gemini 01 Oct 2019 via Trustpilot

This is the WORST site I’ve come across…

1 Accepted

This is the WORST site I’ve come across for buying, selling, trading crypto. EVERYTHING from registering to fees and logging out is a nightmare. God o... Read more

Gemini 16 Sep 2019 via Trustpilot

Do Not trust your money here

1 Accepted

i downloaded the app and attempted to make a deposit before realizing this app would not work for my purposes. i contacted gemini (via email, you cant... Read more

Gemini 10 Sep 2019 via Trustpilot

Just wired money from an account in my…

1 Accepted

Just wired money from an account in my name wire was rejected for reasons unbeknownst to me or my bank and I'm told it will take 2 to 10 days . I call... Read more

Gemini 06 Sep 2019 via Trustpilot

I just lost 12-13% of my asset by…

1 Accepted

I just lost 12-13% of my asset by buying BTC from here. I deposit a small amount of (Free Deposits) and couldn't withdrawal because there's a minimum... Read more

Gemini 03 Sep 2019 via Trustpilot

Worst customer service I've ever seen, or should I say Never Seen

1 Accepted

Worst customer service I've ever seen from a company that charges some of the highest rates for trading.

Gemini 24 Aug 2019 via Trustpilot

Gemini is the worst crypto site period

1 Accepted

Created a Gemini account to save time and money over bitcoin ATM's and as soon as I deposited money and converted it to bitcoin they froze my account... Read more

Gemini 20 Aug 2019 via Trustpilot

Wired funds from my schwab investment…

1 Accepted

Wired funds from my schwab investment account titled in my name as I've done many times before with coinbase. They rejected the wire because I had no... Read more

Gemini 13 Aug 2019 via Trustpilot

I traded on Gemini, because...

4 Accepted

I traded on Gemini, because I liked the fees here, but for the type of trading I do, it turned out that it doesn't quite fit, so now I trade on an... Read more

Gemini 30 Jul 2019 via CryptoCompare

Horrible customer service

1 Accepted

Horrible customer service. Emails only. Their side in verifying bank for deposits kept messing router number up. I asked to manually change routing nu... Read more

Gemini 24 Jul 2019 via Trustpilot

You can recover lost or stolen bitcoin

1 Declined

You can recover lost or stolen bitcoin, talk to Asher.ellazar @protonmail. Com

Gemini 24 Jul 2019 via Trustpilot

Gemini steals from their clients

1 Accepted

Gemini is a corrupt exchange. I traded 105 eth and 135 went missing out of thin air. I have been trying to resolve the the missing 30 eth and they don... Read more

Gemini 13 Jul 2019 via Trustpilot

good and bad

2 Accepted

positive: Excellent fees for bringing in Bitcoin and out to bank account.Horrible: fees for exchanges. 0.35% for BTC/USDT what gives? That is at least... Read more

Gemini 05 Jul 2019 via Trustpilot

Nice one

5 Declined

Nice one

Gemini 28 Jun 2019 via CryptoCompare

Being forced to follow US...

2 Accepted

Being forced to follow US legislation makes Gemini very limited in what it can accomplish.

Gemini 22 Jun 2019 via CryptoCompare

If you're on the US...

4 Accepted

If you're on the US and you're not using Gemini, then you have no idea what you're missing out on.

Gemini 21 Jun 2019 via CryptoCompare

Used it, loved it. No...

4 Declined

Used it, loved it. No doubt one of the most efficient exchanges out there.

Gemini 19 Jun 2019 via CryptoCompare

The twins have sure created...

4 Accepted

The twins have sure created their legacy through Gemini. A trustful platform for trading, this is without a doubt one of the few remaining TOP TIER ex... Read more

Gemini 13 Jun 2019 via CryptoCompare

The perfect exchange for US...

5 Accepted

The perfect exchange for US traders. Counting you live with-in one of the present 26 states available, look no further.

Gemini 11 Jun 2019 via CryptoCompare

Gemini is one of those...

4 Accepted

Gemini is one of those exchanges that does not need introduction. One of the longest running exchanges but constantly keeps up with the times. By far... Read more

Gemini 11 Jun 2019 via CryptoCompare

Great service

5 Accepted

Great service. I legitimately don't know what people are complaining about. I've had two deposits of $1,000 and $2,500 so far and they've been funded... Read more

Gemini 08 Jun 2019 via Trustpilot

They really need to try...

4 Declined

They really need to try to reach more states. Still a great exchange.

Gemini 07 Jun 2019 via CryptoCompare

Any US citizen that has...

4 Accepted

Any US citizen that has not tried Gemini has no idea what they're missing. One of the oldest exchanges in the book, it still has everything you co... Read more

Gemini 06 Jun 2019 via CryptoCompare

Decent ammount of pairs, a...

4 Accepted

Decent ammount of pairs, a great ammount of security protocols and a great background makes Gemini a no brainer choice if you're looking for a pro... Read more

Gemini 30 May 2019 via CryptoCompare

Not much needs to be...

4 Accepted

Not much needs to be said about Gemini: The results of the hard work and dedication from this company speak for themselves.

Gemini 27 May 2019 via CryptoCompare

If you're a US citizen,...

4 Accepted

If you're a US citizen, consider yourself lucky: Gemini is a US only exchange that abides by the rules while still providing an excellent service.

Gemini 25 May 2019 via CryptoCompare

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